30-Day Return and Refund Policy

We want to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund or exchange, subject to the conditions outlined below.

Eligibility for Returns

To be eligible for a return, your item must be:

  1. Unused and in the same condition that you received it.
  2. In its original packaging.
  3. Accompanied by a receipt or proof of purchase.

Process for Returns

  1. Initiate Return: To initiate a return, please contact our customer service team at sales@LucidityCBD.com or 949-502-5755 with your order number and details about the product you would like to return.
  2. Return Authorization: Once we approve your return request, you will receive a return authorization number and instructions on how to send your item back to us.
  3. Shipping: You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, we will deduct the cost of return shipping from your refund.

Refunds

Once we receive and inspect your return, we will issue your refund.

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